CraftoBazaar India Private Limited (“Company”, “we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
a) Personal Information
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
b) Transaction Information
- Order details
- Payment status
- Transaction reference numbers
Note: We do not store your card, UPI, or banking details. Payments are processed securely through third-party payment gateways.
c) Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Communicate order updates and customer support
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized transactions
3. Sharing of Information
We may share information with:
- Payment gateway providers
- Courier and logistics partners
- IT and service providers
- Government or legal authorities when required by law
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable security practices as required under the Information Technology Act, 2000 and applicable rules to protect your data. However, no method of transmission over the internet is completely secure.
5. Cookies
Our website may use cookies to:
- Enhance browsing experience
- Analyze website traffic
- Improve services
You may disable cookies through your browser settings, though some features may not function properly.
6. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (subject to legal obligations)
Requests can be made by contacting us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
8. Retention of Information
We retain personal information only for as long as necessary to fulfill business, legal, or regulatory purposes.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately.
11. Grievance Redressal
In accordance with the Information Technology Act, 2000, grievances may be addressed to:
Grievance Officer:
Email: legal@craftobazaar.com
12. Contact Us
For any questions regarding this Privacy Policy, please contact: CraftoBazaar India Private Limited
Email: legal@craftobazaar.com